All-Can

The clerical function at All-Can encompasses the electronic records of all storage, handling, and other value added services. Clerical services are the responsibility of the CSR Team, comprised of the Manager of WMS and the Customer Service Representatives (CSR’s).

Clerical

CSR’s are stationed at the warehouses and are your day-to-day contact point.  The CSR will help you arrange for services and monitor your warehouse activities. They will handle your Advanced Shipment Notices (ASN’s), receivings, inventory quantity, order processing, and custom reporting. They can also make this information available to you online through our web portal.

Our attention to clerical services ensures accurate billing for all activities whether they be automated or generated off-line through work order processes. The CSR team ensures complete accuracy in the charges made to all customers.

PRE-RELATIONSHIP

Detailed customer setup in WMS

Our CSR team will take great care to create accurate and complete customer profiles within our WMS which will then properly manage all interactions. Your profile will be customized to reflect your requirements.

Detailed product setup in WMS

Prior to your first shipment to the warehouse, we will verify that your product (SKU) identification criteria is accurate and complete.

Develop Customer Specific WMS SOP’s

Each customer is unique; therefore it is important that we develop SOP’s for WMS functions. The CSR’s who will be dealing with your account will implement your SOP’s to enable error free transactions.

INFORMATION MANAGEMENT

Inventory Data loaded into WMS

Your SKU list will be augmented with detailed product information such as quantity, colour, weight, dimensions, carton sizes, pallet TIHI’s, serial numbers etc.

Cycle and full inventory counts

We ensure inventory accuracy by performing regular cycle counts and physical inventory checks.

Solve Customer Service inquiries

Our CSR’s have the knowledge and training to effectively answer inquiries from our customers. They have the experience to solve any issues that may arise at the warehouse or will call the appropriate resources to help provide a solution.

Reconciliations

This is very closely tied to inventory and cycle counts. As an All-Can customer, you are welcome to verify inventory accuracy at any time.

Relocates

Moving products to gain efficiency through consolidations and eliminating wasted space can result in lower storage cost for our customers. If products need quarantine or hold conditions, our systems can relocate and isolate with clear audit trails.

ORDER PROCESSING & FULFILLMENT

Receive ASN’s and Process

Advance Shipment Notice (ASN) gives clerical staff the ability to prepare for product arrival and deal more efficiently with receiving your goods. This could be an e-mail or automated format such as a CSV file or EDI.

Order Processing by fax, e-mail or EDI

The clerical staff will receive and process orders by fax, e-mail or EDI.

Allocate Work to Floor

Once processed, your orders are allocated to the warehouse floor for completion.

Close and Confirm all Activities

There is always a final verification for everything. Our business processes together with our information systems ensure accuracy.

Generate all Appropriate Paperwork

Our systems generate standard warehouse receipts, inventory work sheets and work orders as well as other customer specific paperwork like quality inspections or shipping documents.

Back To Services Overview

Questions? Call us.

We’re here to help. If you’d like to discuss a custom solution, or have any questions about how we can get your goods to their final destination, contact one of our 3PL specialists today.

Peter Hill Manager, Customer Relationships

613-966-0796 x242

3PL ResourcesLearn about how to improve your logistics

CANADIAN 3PL BLOG

High Approval Achieved in Latest Quality Audit November 21 2014

  All-Can Pro Logistics received its highest approval rating of 90 percent in a recent audit of its warehouse facilities by Parmalat Canada. All-Can has been a trusted third party logistics provider to Parmalat Canada for many years, supplying ...

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Improving Business Process and Efficiencies with iPads August 30 2014

Why not use iPads in place of forklift mounted computers and/or handheld computer scanners to improve operations and create savings? That question is being answered through a pilot project at All-Can.

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About All-Can Pro Logistics

We provide premium Canadian warehousing, fulfillment and distribution solutions that centrally position your inventory within easy reach of three of the most populous regions in Canada.

Corporate Office

All-Can Pro Logistics
57 Cannifton Road
Belleville, ON
K8N 4V1
Canada

Phone

Toll Free: 1-866-670-7039
(from anywhere in North America)

Phone: 1-613-966-0796
(from around the world)

On the Web

Memberships

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